- Introduction
Treuhand Hardware And Trading Pte. Ltd. (“Treuhand”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Data Protection Act (PDPA) of Singapore.
By using our website, submitting enquiries, or engaging with our products and services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:- Personal Information
- Name, company name, job title
- Contact information (email address, phone number, address)
- Billing or delivery details
- Any other information you voluntarily provide through forms, emails, or WhatsApp
- Name, company name, job title
- Non-Personal Information
- Browser type, device information, and operating system
- IP address and general location data
- Website usage data through cookies or analytics tools
- Browser type, device information, and operating system
- Personal Information
- How We Use Your Information
We use your personal data for the following purposes:- To process and respond to your product or service enquiries
- To provide quotations, sales, and after-sales support
- To manage business relationships with suppliers and customers
- To send administrative or marketing communications (with your consent)
- To improve our website, services, and customer experience
- To comply with legal, regulatory, or contractual obligations
- To process and respond to your product or service enquiries
- Disclosure of Information
We do not sell or rent your personal data to third parties.
We may, however, share your data with:- Our business partners, suppliers, and logistics providers to fulfill your orders
- IT service providers or hosting partners assisting in website operations
- Legal or government authorities when required by law
All third-party service providers are required to protect your personal data and use it only for authorized purposes.
- Our business partners, suppliers, and logistics providers to fulfill your orders
- Data Protection and Security
We take reasonable administrative, technical, and physical measures to protect your data against unauthorized access, use, or disclosure.
While we strive to ensure data security, no method of transmission over the internet is completely secure. You agree that you use our website and services at your own risk.
- Retention of Personal Data
We retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.
When your data is no longer needed, we will securely delete or anonymize it.
- Your Rights
Under the PDPA, you have the right to:- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent for data collection, use, or disclosure (subject to legal or contractual restrictions)
We may require verification of your identity before processing such requests.
- Request access to your personal data
- Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve functionality and user experience.
Cookies help us analyze traffic and customize content. You may choose to disable cookies in your browser settings, though some website features may not function properly.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be posted on our website with the effective date stated at the top.
- Contact Us
If you have any questions, feedback, or complaints regarding this Privacy Policy or the handling of your personal data, please contact:
Treuhand Hardware And Trading Pte. Ltd.
1003 Toa Payoh Industrial Park, Unit #03-1501, Singapore 319075
+65 9689 6424
alex.chiang@treuhandsg.com
